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Get in touch with us!
Get in touch with us!
We value your feedback and inquiries. Get in touch with our committed support team for any assistance or information regarding our services.
Frequently Asked Questions
Frequently Asked Questions
How does the "One Number" service actually work?
Think of us as your home’s private concierge. Whether you have a burst pipe, a blocked drain or you just need a vetted electrician for a new project, you call or message your Olive assistant. We handle the sourcing, vetting, and scheduling. You don't have to chase trades or read endless reviews—we manage the logistics from start to finish.
How much can I save?
On average we find that Olivie Members can save upto 50% on some of the most common household needs.
What qualifies as a "Fixed-Price Repair"?
We believe in zero suprises. For common internal emergencies—like appliance breakdowns, plumbing leaks, or drainage issues. No ticking clocks, no hidden call-out charges. You’ll know exactly what the repair costs before our trusted trade expert even arrives at your door.
How do you vet the trades in your network?
We are incredibly protective of our members' homes. Every trade professional in our network undergoes a rigorous 5-point "Health Check," covering insurance, past customer testimonials, quality of workmanship, punctuality and price. We only partner with experts we would trust with our own front-door keys. If they don't meet the Olive standard, they don't enter your home.
How does the "One Number" service actually work?
Think of us as your home’s private concierge. Whether you have a burst pipe, a blocked drain or you just need a vetted electrician for a new project, you call or message your Olive assistant. We handle the sourcing, vetting, and scheduling. You don't have to chase trades or read endless reviews—we manage the logistics from start to finish.
How much can I save?
On average we find that Olivie Members can save upto 50% on some of the most common household needs.
What qualifies as a "Fixed-Price Repair"?
We believe in zero suprises. For common internal emergencies—like appliance breakdowns, plumbing leaks, or drainage issues. No ticking clocks, no hidden call-out charges. You’ll know exactly what the repair costs before our trusted trade expert even arrives at your door.
How do you vet the trades in your network?
We are incredibly protective of our members' homes. Every trade professional in our network undergoes a rigorous 5-point "Health Check," covering insurance, past customer testimonials, quality of workmanship, punctuality and price. We only partner with experts we would trust with our own front-door keys. If they don't meet the Olive standard, they don't enter your home.
How does the "One Number" service actually work?
Think of us as your home’s private concierge. Whether you have a burst pipe, a blocked drain or you just need a vetted electrician for a new project, you call or message your Olive assistant. We handle the sourcing, vetting, and scheduling. You don't have to chase trades or read endless reviews—we manage the logistics from start to finish.
How much can I save?
On average we find that Olivie Members can save upto 50% on some of the most common household needs.
What qualifies as a "Fixed-Price Repair"?
We believe in zero suprises. For common internal emergencies—like appliance breakdowns, plumbing leaks, or drainage issues. No ticking clocks, no hidden call-out charges. You’ll know exactly what the repair costs before our trusted trade expert even arrives at your door.
How do you vet the trades in your network?
We are incredibly protective of our members' homes. Every trade professional in our network undergoes a rigorous 5-point "Health Check," covering insurance, past customer testimonials, quality of workmanship, punctuality and price. We only partner with experts we would trust with our own front-door keys. If they don't meet the Olive standard, they don't enter your home.
Your home and everything in it, covered!
Your home and everything in it, covered!